At Delia Dapper, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how we handle order dispatch and delivery.
1. Order Processing
Once your order is placed, our team will contact you to confirm the details. Orders are typically processed within 1–2 business days. During high-demand periods or special launches, processing times may be slightly longer.
2. Delivery Method
We currently offer Cash on Delivery (COD) as our sole payment and delivery method. You will pay for your order in full at the time of delivery. Please ensure someone is available to receive the parcel and make payment at the delivery address provided.
3. Shipping Timeline
Delivery usually takes 3–7 business days, depending on your location. While we strive to meet estimated delivery timelines, delays may occur due to logistics, weather conditions, or other unforeseen circumstances.
You will be notified of any significant delay, and our support team will be available to assist you.
4. Delivery Areas
We deliver to most regions nationwide. If your area is not serviceable, you will be informed at the time of order confirmation.
5. Order Tracking
Currently, order tracking may be limited. However, you can always contact us for updates on your shipment status. We are here to help ensure you receive your items in a timely manner.
6. Failed Delivery Attempts
If you are unavailable to receive the package, our delivery team may attempt a second delivery. Failure to receive and pay for the parcel after repeated attempts may result in cancellation of your order.
7. Packaging
All items are securely packed to ensure they reach you in perfect condition. Please inspect your order upon delivery and inform us immediately if any items are damaged or incorrect.
8. Contact Us
If you have any questions or concerns about your shipment, please feel free to contact our customer support team at [email protected].